Best Ticket Site appreciates your business.  Be assured that when you buy tickets from us, we will deliver what we promised.  We constantly improve on our ordering and delivery procedures to get your tickets to you in a timely manner.
The following guidelines will ensure that we serve you promptly and professionally:

All automated spiders, crawlers, or otherwise recursive downloaders must strictly observe the Spidering Ethics Guidelines as set by the W3C. Likewise, inhibiting the browsing experience of others by not doing so is an immediate breach of the Acceptable Use policy of this website.
All Prices are guaranteed at the time the order is CONFIRMED by Best Ticket Site.
Online orders placed after 3PM weekdays or on weekends may not be confirmed until the next working day.

All deposits are non-refundable.
When you receive your tickets, keep them in a safe place. Tickets cannot be replaced if lost, stolen or damaged.
Please review our Returns & Refunds Policy prior to ordering your tickets.
Events taking place in Texas will have 8.25% tax added to the order even if the tickets are shipped to another state.
Orders will not be processed with a cell phone number as the only contact number.
Credit card billing address must match the ship address for orders to be processed.
We will make all efforts to contact you if your credit card is declined or invalid.  We will not procure the tickets to satisfy your order until we have valid credit card, billing, and shipping information.  Please make sure all information is accurate.
We reserve the right to upgrade your seats at no additional cost to you.
We accept all major credit cards.
If you have any other questions regarding buying tickets, please e-mail them to sales@ticketstogo.com or call us in Houston at 713-436-6436 or nationwide at 1-888-489-7070.